Terms.
Last updated: 12 May 2026 · Effective: 12 May 2026
1. Who's bound by these terms
These terms apply between you (the “client”) and Switchyard — a UK sole-trader practice operated by Sam Luker — whenever you engage us for paid work. Browsing the public website does not create a contractual relationship.
2. Scope of work
Every paid engagement is governed by a written quote we send you before work begins. The quote defines the deliverables, the price, the delivery window, and what's explicitly out of scope. If we agree changes mid-flight, we'll send a revised written scope before continuing.
3. Payment terms
For productised services priced under £1,000: 50% deposit on quote acceptance, 50% on delivery. For Custom Builds and engagements over £1,000: terms agreed in the quote. Invoices are due within 14 days of issue. Late payment incurs statutory interest under the UK Late Payment of Commercial Debts (Interest) Act 1998.
4. Intellectual property
We retain copyright and ownership of all source code, designs, and documentation we produce. On full payment, we grant you a perpetual, non-exclusive, royalty-free licence to use, modify, host, and deploy the work for your own business — for as long as you like, with no further fees. You may not resell, sublicense, or redistribute the work as a standalone product or service to third parties.
We may continue to use the underlying patterns, components, and methods in future client work. We retain the right to reference the engagement in a public portfolio unless we've agreed otherwise in writing. Third-party libraries embedded in the deliverables remain under their original licences.
5. Confidentiality
We treat any non-public information you share as confidential and will only use it to deliver the engagement. Standard NDAs are available on request before sharing sensitive material.
6. Cancellation
You may cancel an engagement in writing at any time. If work has begun, you owe the proportion completed plus any unrecoverable third-party costs. We may cancel an engagement if the project becomes unworkable — typically due to scope changes, blocked access, or a breach of these terms — in which case we refund the unworked portion of any deposit.
7. Liability
Our total liability for any engagement is capped at the fees you've paid us under that engagement. We're not liable for indirect, special, or consequential losses (lost profits, business interruption, third-party claims). Nothing in these terms limits liability for death, personal injury caused by negligence, or anything else that can't legally be limited.
8. Governing law
These terms are governed by the laws of England and Wales. Any disputes are subject to the exclusive jurisdiction of the English courts.
9. Contact
Questions about these terms? contact@samluker.ninja.